Privacy Policy for  Crow's Seed

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Effective Date: October 24, 2024

At Crow's Seed, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, products, and services.

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Information We Collect

We may collect the following types of information:

• Personal Information: When you register for our services, place an order, or contact us, we may collect personal information such as your name, email address, phone number, and mailing address.
• Non-Personal Information: We may collect non-personal information automatically when you visit our website, including your IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.
• SMS will obtain phone numbers for the purpose of SMS and will not be shared.
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How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide, maintain, and improve our products and services
• To process and fulfill orders
• To communicate with you about your account, orders, and promotions
• To respond to your inquiries and support requests
• To analyze usage trends and enhance user experience
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Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as follows:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and shipping partners, under strict confidentiality agreements.
• Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities
• We do not sell or share any SMS consent or personal information to third parties or affiliates for SMS / Marketing Purposes
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Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

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Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccuracies in your personal information
• Request deletion of your personal information, subject to certain exceptions
• Opt-out of marketing communications at any time

To exercise these rights, please contact us using the information below.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. We encourage you to review this Privacy Policy periodically for any updates.

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SMS Consent Communication:

SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes

1. Types of SMS Communications:If you have consented to receive text messages from Crow's Seed, you may receive messages related to the following:

• Seed delivery appointments and reminders
• Order confirmations
• Customer account questions

‍Examples:

‍"Hi Brian, can you take delivery of [X] corn at [X] time?"

"Hi Brian, you have 10 bags of 14-88 VT2 on order, but looks like you sent a check for 12 bags. Should that be 10 or 12?"

"Hi Brian, do you know when customer [X] would be ready to take seed?

"Here is the phone number for customer [X]. Please let me know if you need anything else.

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2. Message Frequency:
Message frequency may vary seasonally. You may receive up to 2 SMS messages per week related to your orders and deliveries.

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3. Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

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4. Opt-In Method:
You may opt-in to receive SMS messages from Crow's Seed in the following ways:

• Verbally, during a conversation

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5. Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

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6. Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.crowsseed.com

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7. Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt-out at any time by texting "STOP."
• For assistance, text "HELP" or visit our privacy policy pages.
• Message frequency may vary

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Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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Crow's Seed

PO Box 188
Kentland, IN  47951
operations@crows-seed.com

Phone: 219-209-2318

Thank you for choosing Crow's Seed. Your trust is important to us, and we are committed to safeguarding your privacy.

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